I just got home from my first hospital visit.
Now (Mom) before you panic, let me explain. I would surmise my case to be much less than acute - but I did need to get my foot looked at by a doctor. For the last two-ish weeks, I've had a dull pain in my left foot in my Metatarsal area (those bones that eventually extend into the toe region). After activity it hurts like a mother, then goes away. After sitting with my feet up and getting up to walk, it hurts again in short bursts. Nothing terrible, just an annoyance. And when you walk several miles every single day to do the simplest of tasks, not to mention the fact that I've taken up running lately, well, you can see the trouble.
So, I texted one of our youth group parents who is my go-to medical consultant to ask what I should do. (She's a doctor here in HK). She recommended that I go to the ER. At first, I was like, whaaa? The ER? I'm certainly not dire enough for the ER. But she encouraged me to go anyway and that it would be much cheaper than going private. And I'm all about cheap.
So up to Queen Mary Hospital I went.
Not my photo, but here it is... |
This hospital is known for being one of the nicer public hospitals in Hong Kong and as luck would have it, it is the closest hospital to where I'm currently housesitting. (And is serviced by about 12,978 buses, so it's incredibly easy to get to). Now that I think of it, I have no idea where the closest hospital is to my apartment in Wanchai. Perhaps I should check that out...
In any case, I walked into the waiting area of the ER and things seemed pretty standard. There was a large waiting room of chairs and a registration counter. I waited behind an Indian couple with a very, very sick Sikh grandpa who was vomiting profusely into a plastic bag in front of me. Needless to say, his triage number was much higher than my own. But I'm getting ahead of myself.
I registered with the window after briefly explaining to the admit nurse in as many ways as possible that no, I hadn't just injured my ankle that, yes, I know I am walking on it, but I think I need an X-Ray, and that I thought it was a Stress Fracture at worst, but that I just wanted to have it X-Rayed to be sure. Maybe they just aren't used to people taking their care into their own hands? If I had to guess this would be an example of how many Chinese people defer to the authority, and the Doctor is certainly the authority. All I knew is that I needed an X-Ray.
The offending left foot and the waiting area |
I waited and waited, knowing that surely my very minor possible stress fracture was lower in priority than almost everyone else in the room.
Finally, my name was called, last name first, of course, and I was instructed to visit the triage nurse. I did so, and after again explaining the nature of my "injury" she gave me a triage number. I learned several things about HK healthcare this evening. There are 5 numbers in triage. 1 is the highest, or worst. This pretty much means you're dead or dying from what I could tell, and 5 is basically the triage nurse's way of suggesting passive-aggressively that you might consider going home because it might be at least several weeks before a doctor could see you, that's how insignificant your case is.
I was rated a 4, or in HK Healthcare speak, Semi-Urgent.
Semi-Urgent. This seems like an oxymoron, but I didn't want to moralize on grammar right there in the ER... |
They also nicely (or weirdly?) put up a sign under the updated waiting times. Yep, folks, that's a whopping 195 minutes for Semi Urgent cases and 150 minutes for Urgent Cases. Fortunately, when I walked in, the wait time for Semi-Urgent cases was only 135 minutes. But by the time I came back from the triage nurse a whole lot more people had shown up.
About 15 minutes later, I was called back to meet with a doctor in an again, very standard ER examining cubicle. I went through the rigamarole again of the "injury" and she agreed that we should X-Ray it. She pointed me down a long hallway and I turned in a paper she gave me to the X-Ray people, got my foot X-Rayed and was ushered back into the waiting room.
I can see how going from the American system to a more "socialized" system can be really jarring for Americans. We are really used to a warm and fuzzy type of health care where the doctor "really cares about you as a patient" and wants to make you feel like your needs are being met. But in the ER here, my true and one goal was to make sure my foot wasn't broken and if it was to get on treating it as soon as possible. I didn't need a doctor to whisper sweet assurances in my ear - and so I was completely satisfied with my level of care.
The entire cost of my visit? $12.82 in USD. |
And let me mention to you that the cost for this entire ER visit? US $12.82 or $100 HKD. That's it. Including the X-Rays and consult, well, and 2.5 hours of my life.
Suffice it to say, this experience did not change my views on Socialized Medicine and its virtues. I'm not extremely interested in getting into a debate about how this could/will/won't work in the US, because it's a completely different context. But what I can say is that I am very grateful to have this medical system that is good, affordable, and accessible.
And also thankful that my foot isn't broken, because let's be honest, I can't think of anything more miserable than being on crutches. In Hong Kong. In the Summer.
Well, that's all folks!
Til Next Time,
-The Adventurer
Saw this sign the other day and though it is neither Chinese nor grammatically incorrect, it cracked me up. |